Refund policy
30-Day Satisfaction Guarantee
At Ava’s Dad Teez, LLC, we want you to feel confident shopping with us. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.
To begin a refund request, please email us at sales@avasdadteez.com and include:
- Your order number
- The item(s) you would like refunded
- A brief explanation of the reason for your request
- Photos of the item, if the issue involves damage, a defect, or a printing/production problem
Once your request is reviewed, we will provide next steps.
Approved refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear.
Refunds & Replacements
We will also offer a refund or replacement if:
- You received the wrong item
- Your item arrived damaged
- Your product has a manufacturing defect
- Your order arrived with a printing or production error
Please contact us within 30 days of receiving your order at sales@avasdadteez.com.
Returns
Because many of our products are made to order, please contact us by email before sending any item back.
Do not return an item without first receiving instructions from Ava’s Dad Teez, LLC. Depending on the circumstances, a physical return may not always be required.
If a return is required, we will provide return instructions by email.
Unless the item arrived damaged, defective, incorrectly printed, or was the wrong item, return shipping costs may be the responsibility of the customer.
Sizing & Ordering
We strongly encourage customers to review the product size guide before ordering.
If you receive your item and are not satisfied with the fit, you may still contact us within the 30-day guarantee period at sales@avasdadteez.com to request assistance.
If you need help choosing a size before ordering, please email us—we’re happy to help.
If you notice an ordering error immediately after placing your order, contact us as soon as possible. Because orders may enter production quickly, we cannot guarantee that changes or cancellations can be made once production has begun.
Lost or Delivery Issues
If your tracking information shows that your order was delivered but you have not received it, please first check with household members, neighbors, and your local carrier.
If you still cannot locate your package, contact us at sales@avasdadteez.com, and we will help you review the situation.
Questions
If you have questions about a return, refund, replacement, or your order, please contact us at:
Policy Updates
Ava’s Dad Teez, LLC may update this Refund & Return Policy from time to time. Any changes will be reflected on this page, and the version posted on our website will be the current policy.