Refund policy

Refunds & Replacements

We will offer a refund or a replacement item if:

• You received the wrong item
• Your item arrived damaged
• Your product has a manufacturing defect
• Your order arrived with a printing or production error

Please contact us within 30 days of receiving your order at avadadtz7@gmail.com. Include your order number, a brief description of the issue, and clear photos of the item so we can review your request.

Approved refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear.

Sizing & Ordering

Because our items are produced specifically for each order, we generally cannot offer refunds or exchanges if the wrong size, color, or product was selected at checkout. We encourage customers to review the product description and sizing information carefully before placing an order.

If you notice an error immediately after ordering, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered production.

Lost or Delivery Issues

If your tracking information shows that your order was delivered but you have not received it, please first check with household members, neighbors, and your local carrier. If you still cannot locate your package, contact us at avadadtz7@gmail.com and we will help you review the situation.

Questions

If you have questions about a return, refund, or your order, please contact us at:  avadadtz7@gmail.com

Policy Updates

Ava’s Dad Teez LLC may update this Refund & Return Policy from time to time. Any changes will be reflected on this page, and the version posted on our website will be the current policy.